Privacy Policy

Personal Information

We collect information that you provide directly to us when you:

• Request a service quote or schedule an appointment
• Contact us via phone, email, or contact form
• Subscribe to our newsletter or marketing communications
• Leave a review or provide feedback

This information may include:

• Name and contact information (address, email, phone number)
• Service address and property details
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• Browser type and version
• IP address and general location
• Pages visited and time spent on site
• Referring website
• Device information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your service requests and appointments
• Send you confirmations, updates, and service-related communications
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage to improve user experience

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information for any other purpose with your consent

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information anonymously and report website trends. You can opt-out of Google Analytics by visiting Google Analytics Opt-out Browser Add-on.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and data storage
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information below.

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.